Disney Institute is bringing its renowned professional development course, “Disney’s Approach to Quality Service,” to Concord, CA

The one-day event will allow area professionals to begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. The course is beneficial to any leader or employee interested in learning how to improve the customer experience and raise the service standards within their own organization.

Disney’s Approach to Quality Service” hosted by Greater Concord Chamber of Commerce

For more information regarding “Disney’s Approach to Quality Service” please contact:

Marilyn Fowler
President/CEO, Greater Concord Chamber of Commerce

Crowne Plaza Concord
45 John Glenn Dr.
Concord, CA 94520

Tuesday, March 27, 2018

7:00 a.m. – 8:00 a.m. – Continental Breakfast
8:00 a.m. – 4:00 p.m. – Program

Concord Chamber Member – $350 Per Person
Non-Concord Chamber Member – $400 Per Person

To purchase your tickets, CLICK HERE.

Book your stay HERE.